Support
Frequently Asked Questions
Everything you want to know about Bobbai
Bobbai is an AI speech computer app that helps people with speech problems communicate. The app listens to conversations and provides smart, context-aware response suggestions that can be spoken with a natural voice. It's a modern communication aid for conditions like aphasia, acquired brain injury, ALS and MS.
Artificial Intelligence (AI) is at the core of Bobbai. The AI analyzes the conversation and understands the context. This allows the app to predict what a relevant and appropriate response would be, saving the user a significant amount of time and effort compared to traditional speech computers where you have to look up each letter or word yourself. As a user, you always remain in control; AI does not speak on your behalf. You also have the option to adjust the suggested responses or type your own answer.
Yes, absolutely! You can always type and speak your own responses. Additionally, you can easily set up actions and buttons with pre-programmed sentences. You have complete control and can choose when to use AI suggestions and when you prefer to use your own text.
- Generate new responses - you'll get a fresh set of suggestions
- Action buttons on the side - these 'nudge' Bobbai in a certain direction without having to program a complete sentence for every situation. These are dynamic hints where the response suggestions are personal and situation-specific
- Type a complete sentence yourself and speak it - it's always possible to formulate sentences exactly as you want
- Use pre-programmed buttons - you can let AI help you with word prediction, but that remains completely optional
- Type part of a word - Bobbai can suggest appropriate sentences based on 1 letter, words with typos, and parts of sentences
- Provide extra context yourself - such as your situation (for example: at home, at a party, etc.), or your current emotion (such as: angry, happy, etc.)
For good suggestions, Bobbai also uses:
- Your current conversation - what your conversation partner says and what Bobbai learns from previous conversations. We do this by converting the conversation with audio recordings to text (we don't store the audio)
- Your personal profile - you can adjust and enrich this at any time
Our vision is that we consciously trade a bit of precision for much more speed, and that this is a valuable trade-off. With that extra speed, you can stay in conversation longer and deeper, there's more attention for what you want to say, and you can express more. Speed in communication means more genuine connection.
Additionally, you can prepare asynchronously - not during the conversation itself, but at a quiet moment, at your own pace. You then train Bobbai to respond as much as possible the way you want, in your own words and style. The result doesn't sound like a standard sentence or recording, but like a natural response that fits you and the situation.
Bobbai is a tool that amplifies your voice, not replaces it. It gives you the freedom to communicate faster and easier, while remaining completely yourself.
Bobbai works on most modern devices. You can use your own tablet (iPad, Android), smartphone, laptop or speech computer. This is called 'bring-your-own-device', so you don't need to buy expensive, special hardware and can easily take Bobbai everywhere. Bobbai is not device-bound, so you can prepare on your laptop and go out with your mobile or tablet.
Yes, there are many possibilities! The latest iPads have built-in eye control, but speech computers from Tobii Dynavox, Jabbla, and Smartbox are also compatible with Bobbai. This makes the app accessible for people who can only use their eyes to communicate.
The cost of Bobbai depends on the process, the desired guidance, and the customization needed. Bobbai is not yet routinely reimbursed by health insurance, but funding often comes through a personal budget, injury insurance, an institution, or a fund. We work closely with speech therapists and other caregivers; the costs for that support are usually fully covered. Want to know what makes sense in your situation? Please contact us or attend an event.
Your privacy and security are our top priority. All conversation information is stored exclusively in text form (no audio recordings) and is fully encrypted, both during storage and transmission. We use advanced security methods to protect your data from unauthorized access. All your personal data remains stored within Europe (EEA) and is never used by third parties to train AI models. We only work with suppliers who demonstrate proven security standards, such as ISO 27001, SOC 2 and HIPAA certifications. Additionally, we have a 'human in the loop' principle: important decisions are never made entirely by AI without human oversight. We only store the data that is strictly necessary for Bobbai to function. Both your communication passport and your conversations are handled with the utmost care, and our systems are protected by an advanced firewall against known threats and DDoS attacks.
The best start is to sign up for our pilot. You can then experience together with us how Bobbai works in your situation. You can also contact us via a text, email, or callback request if you want to know more first.
Do you have other questions?
We're here to help. Choose the way that works best for you.